The move to add new equipment is part of a strategic growth plan that ERSgeneral manager Jerry Long says began two years ago.
“Making sure we have the right machines in place, keeping our inventory intop working order and helping our customers stay competitive by providing thelatest equipment are all things we focused on,” he says.
In addition to building up its fleet, ERS has also focused its attention tocustomer services, Long says. The sales and support staff are availabletwenty-four hours a day, seven days a week.
“Every branch has qualified mechanics that inspect equipment after eachrental,” he says. “Any necessary repairs are made before the next rental beginsso our customers can rent with confidence.”
With locations in Texas, Louisiana, Indiana, South Carolina, New Jersey andAlabama, ERS strives to provide its customers with a reliable equipmentresource, owner Keith DeBault says. With more equipment, the company can betterrespond to its customers’ needs.
“A customer might need an air-mover this month for a particular project, butnext month he has hydro-excavating job,” he says. “What made us successful inthe beginning is what keeps us successful today. We respond to our customers’needs with reliable equipment when they need it.”