Heather Myers NASSCO


As NASSCO looks to the future of its training programs, the importance of identifying key personnel to manage the processes and growth of PACP, MACP, LACP and ITCP – and to identify future opportunities – is of utmost importance.

With 18 years of experience at NASSCO and having been an important part of developing various training programs throughout the years, Heather Myers, formerly NASSCO’s operations manager, has been named program manager.

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In partnership with NASSCO’s training director, Michael Kerr, as well as NASSCO’s Infrastructure Assessment and Software Committees, Myers will be responsible for the development, growth and overall management of all current NASSCO training programs and those yet to be developed.

“Perhaps the greatest vehicle for accomplishing NASSCO’s mission to set standards for the assessment, maintenance and rehabilitation of underground infrastructure is education,” explained Sheila Joy, NASSCO’s executive director. “NASSCO training programs have become national standards with the potential to expand internationally, and having Heather at the helm will help us stay on course. We have also identified many areas to improve the quality of course content, the student experience and ways to add value to the outcomes, which will benefit system owners and communities, alike. Heather has been a loyal proponent of NASSCO’s training programs throughout the years and knows the processes used by trainers and students better than anyone else. She is the perfect candidate, and this opportunity will allow her to personally develop her career in this industry on a much higher level.”

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As part of her new role, Myers will work with consultants and other staff members to improve the online training experience, work with NASSCO’s training director to ensure all training materials are accurate, protect the PACP and ITCP brands, oversee processing of CEUs and PDHs, simplify and digitize training materials, explore educational content for future training programs, promote training programs to the industry and be the gatekeeper for opportunities that help achieve NASSCO’s vision to increase awareness of aging underground infrastructure and provide solutions through education, technical resources, and industry advocacy.

“NASSCO has come a long way since I began my career with the Association back in 2001,” said Myers. “From membership growth and high levels of volunteerism to several very successful training programs, most notably PACP, which has blossomed over the years into a national standard. I’m very honored to be entrusted with taking it and other NASSCO training programs to the next level while exploring new training opportunities for our members and the industry. I’m up to the challenge and very excited to get started.”

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As operations manager, Myers was responsible for the overall management of the NASSCO office, including financial matters. NASSCO is currently seeking a finance manager to take on that important role as NASSCO continues to serve the industry through the delivery of education, technical resources and advocacy.


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