May 17, 2016After extensive testing, Thompson Pump chose JCB Power Systems as the standard engine on four of its pumps used for sewer bypass, watering and dewatering, pressure and wellpoint applications. In support of this, Mastry Engine Center hosted a three-day educational seminar, bringing in 15 service managers from around the country. The event was held April 26–28 in St. Petersburg, Fla.
The training centered on the 55-kW, 74-hp JCB Industrial EPA Tier 4F-certified diesel engine. It meets federal requirements, without the need for aftermarket treatment, and provides the reliable horsepower and torque that JCB is known for.
Andrew Morgan from JCB America oversaw the training. Students were introduced to JCB and learned how to use the company’s diagnostic service tools when troubleshooting. Hands-on instruction was part of the event. Techweb, a web-based training and information site was introduced, as were the company’s warranty procedures.
“We value continuing education; it’s something we see as integral to our customer service endeavors,” said Arley Bedillion, Mastry’s industrial sales manager. “JCB is a rugged, dependable engine and will serve Thompson Pump customers well.”